Encryption
Truecaller encrypts all external communication and stores data encrypted at rest.
Truecaller Business Chat is built for high-trust industries such as banking and financial services, e-commerce, logistics, and healthcare.
| Layer | Standard | Implementation |
|---|---|---|
| Transport | TLS 1.2 and 1.3 | All traffic from external sources, including enterprise CPaaS servers and the mobile client, reaching Truecaller backend servers is encrypted with TLS. |
| Data at rest | AES-256 | Stored data is encrypted at rest with AES-256. |
| Payload retention | 180 days | Payloads are stored for 180 days. |
Updated about 6 hours ago
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