Workspace

The Workspace screen within the AI Admin module enables users to build, organize, and manage AI agents tailored to their specific business use cases. Each workspace acts as a container for all core components required to train and run an agent—Agent Personality, Skills, Tools, Settings, as well as supporting modules like Intents, Entities, Content, Teach, and Evaluate.

This modular approach ensures structured grouping, streamlined governance, and intelligent optimization of agents—enabling teams to efficiently manage complex conversational workflows, scale across diverse projects, and maintain high levels of performance and accuracy.

Our platform supports two types of workspaces: Generic (for broad use cases) and Commerce (tailored for retail and e-commerce journeys)