Chat Aesthetics

You can customize the look & feel of your Web chat widget via the Chat Aesthetics Settings.

Identity

• You can enter the Bot Name that will be displayed in the header of the chat widget.
• By default, the Bot Name is configured as "Virtual Assistant".

Bot Avatar

• The Bot Avatar Image is present in the header of the chat widget and appears along with each message sent by the bot in the conversation.
• We have provided 5 options from our end. By default, the first option is selected.
• You can upload a custom image for your Bot Avatar using the Upload option. The uploaded image should jpeg, jpg or png and its maximum size can be 1 MB.

Color Theme

• You can customize the colors of the following elements of your chat widget as per your brand requirements:
  • Header
  • Chat Background
  • Bot Message Bubble
  • User Message Bubble
• We have provided 5 options from our end. By default, the first option is selected.
• You can choose a custom color for any element using our custom color picker.
  • You can choose a color using the eye dropper tool.
  • You can also specify the RGB, HSL or HEX values for your preferred color.

Widget Icon

• The Widget Icon is the visual representation of your chat widget when it is in a closed state.
• We have provided 4 options with transparent backgrounds from our end. By default, the first option is selected.
• You can upload a custom image for your Bot Avatar using the Upload option. The uploaded image should jpeg, jpg or png and its maximum size can be 1 MB.