Workspace Validation

Introduction: Workspace validation feature will validate user actions in a workspace against a set of pre defined conditions to show Warnings & Recommendations. Complying with these pre defined conditions improves overall bot performance for AI powered journeys. Validation features assist users in settings up the workspace according to best practices.

Key Highlights:

  • Validation icon introduced at workspace level to show warnings & recommendations in separate tabs
  • Validation conditions are checked after every save & train operation
  • User is redirected to relevant page to take corrective action on warnings & recommendations
  • Validation icon is be visible inside the workspace if at least 1 warning or recommendation is there
  • Error icon is introduced workspace having warning or recommendation on workspace listing page


Validation Conditions:

Warnings Recommendations
Condition: No Content Uploaded in content section

Title: Content Missing in Content section
Description: Add training data in workspace for answering questions
Condition: less than 10 utterances ( AI + Manual) trained for a single Intent -

Title: Less than 10 utterances mapped to intent
Description: Sample utterances help improve consistency in intent detection
Condition: No Workspace Instructions for answers in the Settings Tab

Title: Instructions for answers missing in Settings section
Description: Workspace instructions provides more context to the bot on its role and improves overall behavior
Condition: No Sample Values: #Entity 1, #Entity2

Title: Sample values missing for Entity
Description: Improves consistency for certain entity values
Condition: No Entity mapped to Intent

Title: Intent-Entity Mapping Missing
Description: Entity detection will be skipped for intent related utterances
Condition: No Extended Values:#Entity 1, #Entity2

Title: Add extended values for Entity
Description: Improves handling of input variability and better generalization in recognizing entity
Condition: Precision Threshold is lower than 30%

Title: Precision Threshold less than 30%
Description: Low threshold may lead to inaccurate answers from bot
Condition: No Manual Utterances mapped to Intent

Title: Manual Utterance not added for intent
Description: Manual utterances improves accuracy of model prediction