Skip Node

Introduction

Now you can use Skip Node as an Integrated feature into Prompt nodes, designed to streamline chatbot interactions by bypassing questions if certain conditions are met. It functions by skipping the Prompt node question if the assigned variable already contains a value.

This can be found at the bottom of the prompt node settings after the store in variables option. This capability enhances user experience by avoiding repetitive queries and expediting the conversation flow.

When to Use

• Optimised dialogue flow as Skip Node jumps over prompts
• Avoidance of Redundant questions leading to quicker resolutions
• Streamlined conversation: Conditions trigger skip, enhancing flow.
• Multiple skip nodes can be deployed in a single journey

How to Use?

Note

• When employing Skip Node, ensure variables assigned to store responses are appropriately managed. If a variable already contains data, the associated prompt will be skipped.
• For seamless integration, ensure Skip Node configurations align with the overall chatbot logic and user journey.