Catalog Training

User can upload & train their product catalog to answer customer queries regarding product availability, specifications, pricing, and more.

Steps to train Catalog in commerce workspace:

1. Go to "Files" section in Content Tab.
2. Click on choose File to upload single/multiple files.
3. Click on "Save & Train".

Guidelines to upload the Catalog:

• The catalog file is a zip file which directly contains csv files.
• Make sure catalog have 3 mandatory files, shop_details.csv, products.csv, data_import_config.csv. Make sure language present in shop_details.csv is as same as content language (language present in content tab of workspace)
• The names of the csv files are strict and should not be changed. for e.g. products.csv cannot be renamed.
• The columns and column headers inside the csv are strict and should not be changed. for e.g. the id column should be in the first column and the column header should be id and cannot be changed, deleted or reordered.