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Create campaigns faster with template library, personalize conversational experience further by consuming events from any external platforms and create richer app like experience with Bot Studio.

Enjoy enhanced user experience, and gain deeper insights into performance metrics across templates, agent interactions, WhatsApp, and AI conversations.

Experience upgraded templates user interface, create ads from click to chat ads manager, sign up for trigger-based campaigns, and explore new features in bot studio to create seamless conversational experiences.

Create even more intuitive conversational experiences with newly introduced capabilities in Bot Studio, gauge richer insights with new filters in bot analytics and boost agent productivity with new Agent Assist and assignment rules

Experience improved homepage, the introduction of new marketing message templates, the addition of template quality, efficient bot journey creation, controlled AI training mechanism, and more.