Goal Node - Beta

When to use

To track the milestones attained by users who are interacting with a Bot, bot designer can add the Goal Node in journeys. For instance, if a business wants to track how many customers have purchased a certain product, a goal node can be introduced in the journey.

How to use

Drag and drop the Goal Node from the Action nodes on the Node Panel.

For instance, in the example given below, Goal Node can be used to mark a lead as generated when customers provide their name, phone number and email.

Goals can be created from the bot analytics module. Please contact [email protected] to add goals name, milestone name and tracker names from the analytics module.

In the Goal Node, select the goal name, milestone name and tracker name and enter the tracker value or select a variable.

You can use the analytics toggle to see node traversal and drop outs for this goal.