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overview

Welcome to Gupshup Console
Manage Organisation
About Projects

CAMPAIGN Manager

About Campaign Manager
Automated campaign
- Sending an Automated Campaign
- Automated Campaign analytics

BOT STUDIO

About Bot Studio
Journey Canvas Controls
Journey Types
Starting Nodes
- Callback URL Event on Starting Node
- AI Trigger Event
Message Nodes
Action Nodes
Prompt Nodes
WhatsApp Flows - Static/Dynamic
- WhatsApp Flows - Dynamic
- How to Create WhatsApp Static Flows

Bot Studio Analytics

Dashboard
Conversational Path
Journey Tracking
Exit Nodes
AI Analytics
Filters in Bot Analytics
Inline Analytics

AI Admin

ACE & Agentic LLM Overview
Workspace
Intent & Entity
Content Training
Teach
- Teach CSV File
- Teach Utterance Untraining
Settings
Evaluate
AI Agents (Developer Mode)
Monitoring
- Workspace Audit
- LLM Consumption

Goals

Goals
Creating Goals
Implementing Goals
Goal Analytics
Ways to Use Goals
- Lead Generation

AGENT ASSIST

About Agent Assist
Live Monitoring Dashboard: Real-Time Chat Analytics & Performance Insights
Exploring Insights & Exporting Raw Data
Chats
Settings

CHANNELS

WhatsApp
Instagram
Web
Mobile SDKs (Beta)

Integrations

About integrations
CleverTap Integration
Moengage Integration
Shopify Integration
Custom Integrations
Webhooks

Personalize

About Personalize
Salient Features
Personalize enabled Campaign Manager
Custom events in Personalize

CTX

Meta Ads to WhatsApp
TikTok to WhatsApp

EXTENSION

Overview of Extensions

Wallet

Wallet Overview

Insights: Chat Summary

Updated 8 months ago

Exploring Insights & Exporting Raw Data

Underlying Raw Data for Chat Summary