Message Nodes

What is a Node?

A node is a building block in the Bot Studio canvas representing a specific action, prompt, or message. Message nodes specifically are used for sending content to users, such as text, images, documents, or interactive UI elements..

Message Nodes are the core components in Journey Builder used to send various types of content to users during a conversation. They form the foundational layer of any chatbot experience by handling the outbound messages sent by the bot.

These nodes enable the bot to communicate through a variety of media formats across supported channels (e.g., WhatsApp, Web, Instagram).

Types of Message Nodes

1. Text Node
2. Image Node
3. Audio Node
4. Reply Node
5. List Node
6. Quick Reply
7. Carousels
8. Document
9. Video Node
10. Message Template
11. Sticker Node
12. Send Location Node