Starting Node

How to configure

1. Click on the Starting Node to open the Node configuration on the right side
2. Select from the the available list of Event based on which you would like to trigger the journey
3. There are three available selection viz. No Event, User Input and AI Trigger(available with AI Recipe)
4. You can also add custom Conditions if required to personalize the event triggers

Event Types:

1. No Event: This option is selected when you don't want this journey to be trigger with any user action. Ideally journeys used with Call & Return nodes are used with No Event to ensure its triggered only through the Call & Return Node.
2. User Input: This event is selected to trigger the journey based on a match with user input. You can select from list of available operations(contains, equals to etc.) to validate the user input and trigger the journey.

Additional Condition:

Bot designers will also have provision to personalize or put conditional check for the events triggered before responding with a journey. These conditions can be added in the Start Node based on the available variables.