Content Tags

Content Tags: A content tag is a label assigned to the uploaded content (such as a docs, web URL, catalog or raw text) to categorize and organize it based on its subject matter, context, or theme. Tags are used to classify content in a way that helps both users and LLM identify and retrieve relevant information more easily to answer end customer queries. Single or multiple content tags can be created in the content section.

Tags can represent various topics, product category, or content types allowing for more targeted content usage and training. For example a bank who wants to automate FAQ queries using chatbot can upload the topic wise FAQ content across different tags in a single workspace.