Domestic vs International

Sender type determines which rules, routing and rates apply.


Domestic
International
MeaningThe brand is domestic to the country of the recipientsThe brand is registered in a different country from the recipients
Use whenBrand and customers are in the same country; communication is localMessages are sent cross-border, or the business serves customers outside its home country
ExampleAn India-based brand messaging users in IndiaA Nigeria-based brand messaging users in India

Country of operation and billing

For senders registered without a phone number, you specify a country of operation: the country your messages terminate in. If the sender is registered as Domestic, domestic rates apply only to messages sent to that country. Truecaller verifies that the brand is domestic to it. Messages to any other country are billed at the applicable international rates.

See Billing categories for how these map to Domestic, International and ILDO pricing.


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