Promotional user limits
Caps that protect users from being over-targeted. They apply to promotional senders only.
| Limit | Rule | Limit |
|---|---|---|
| Per sender | A user can receive at most 4 promotional messages from one sender over a 28-day period. | Per sender |
| Across senders | If a user has received 3 promotional messages in a single day, further promotional messages from any sender are blocked. | Across senders |
| Premium users | Promotional messages are not sent to Truecaller Premium users. | Premium users |
When a limit is reached, Truecaller does not deliver further promotional messages to that user. Plan campaign frequency and audience selection with these caps in mind.
Updated 21 days ago
Did this page help you?