Introduction to ACE LLM
ACE LLM by Gupshup is a family of generative models to automate marketing, commerce & support related conversations powered by Open & Closed source foundational models. It has been fine-tuned on industry & function-specific data to deliver a delightful customer experience. Enterprises get a head-start in delivering ACE LLM-powered conversational experiences.
The ACE LLM has been built keeping the focus on compliance, accuracy & cost efficiency. AI guardrails implemented in the ACE family ensure ethical use, safety in responses, preventing harmful outputs or biased information from delivering the accurate results.
Recently, We have upgraded our LLM models in to continuously improve the performance and accuracy of our AI systems.
| ACE Family Models (Till 11.0 release) | Updated ACE Family Models (12.0 release) | Use Case Served |
|---|---|---|
| ACE LLM Lite (Flan t5, Llama 2) | ACE Lite (Llama-3.1-8b) | Llama-3.1-8b: Intent & Entity Classification, FAQ Answering |
| ACE LLM Hybrid (Flan T5, Azure Open AI) | ACE Pro (Gemma-2-2b, Azure OpenAI GPT-4o-mini) | Gemma-2-2b: Intent & Entity Classification GPT-4o-mini: FAQ Answering |
| ACE LLM Hybrid v2 (Mistral, Azure Open AI) | ACE Advanced (Llama-3.1-8b, Azure OpenAI GPT-4o-mini) | Llama-3.1-8b: Intent & Entity Classification GPT-4o-mini: FAQ Answering |
| ACE LLM Classic (Azure Open AI) | ACE Premium (Azure OpenAI GPT-4o-mini) | GPT-4o-mini: Intent & Entity Classification, FAQ Answering |
Updated about 1 month ago