# Console Documentation Documentation

> Gupshup Console

Append .md to any documentation page URL to get its markdown version.

## Guides
- [Welcome to Gupshup Console](https://console-docs.gupshup.io/docs/getting-started.md): Your unified platform for conversational messaging across WhatsApp, SMS, Web, and Instagram. Manage campaigns, bots, and customer support all in one place.
- [Manage Organisation](https://console-docs.gupshup.io/docs/manage-organisation.md)
- [Invite Org Admins](https://console-docs.gupshup.io/docs/invite-members.md)
- [Assign/Unassign Projects](https://console-docs.gupshup.io/docs/assigning-projects.md)
- [Delete Members of an Organisation](https://console-docs.gupshup.io/docs/delete-members.md)
- [Reset Password](https://console-docs.gupshup.io/docs/reset-password.md)
- [About Projects](https://console-docs.gupshup.io/docs/about-project.md)
- [Create Projects on Console](https://console-docs.gupshup.io/docs/create-projects-on-console.md)
- [Add Members](https://console-docs.gupshup.io/docs/manage-project.md)
- [Assign/unassign Modules to a Member](https://console-docs.gupshup.io/docs/assign-services-to-a-member.md)
- [Remove Members from a Project](https://console-docs.gupshup.io/docs/remove-members-from-a-project.md)
- [About Campaign Manager](https://console-docs.gupshup.io/docs/about-campaign-manager.md)
- [How To Access Campaign Manager?](https://console-docs.gupshup.io/docs/how-to-access-campaigns.md)
- [Campaign Listing Page](https://console-docs.gupshup.io/docs/campaign-listing-page.md)
- [Creating A New Campaign](https://console-docs.gupshup.io/docs/creating-a-new-campaign.md)
- [Campaign Analytics](https://console-docs.gupshup.io/docs/campaign-analytics.md)
- [How to measure Click through Rates?](https://console-docs.gupshup.io/docs/how-to-measure-click-through-rates.md): You can now track click through rates for a campaign. Now track which links were clicked, how many times and by whom.
- [Automated campaign](https://console-docs.gupshup.io/docs/automated-campaign.md)
- [Sending an Automated Campaign](https://console-docs.gupshup.io/docs/sending-an-automated-campaign.md)
- [Automated Campaign analytics](https://console-docs.gupshup.io/docs/automated-campaign-analytics.md)
- [About Bot Studio](https://console-docs.gupshup.io/docs/about-bot-studio.md)
- [Gupshup Journey Builder: Legacy vs V2 vs Pro](https://console-docs.gupshup.io/docs/gupshup-journey-builder-legacy-vs-v2-vs-pro.md)
- [Getting Started with Bot Studio](https://console-docs.gupshup.io/docs/create-a-new-journey.md)
- [How do the Elements of Bot Studio Work Together?](https://console-docs.gupshup.io/docs/how-do-the-elements-of-bot-studio-work-together.md)
- [Nodes](https://console-docs.gupshup.io/docs/nodes-1.md)
- [FAQs of Bot Studio](https://console-docs.gupshup.io/docs/faqs-of-bot-studio.md)
- [Journey Builder Platform Upgrade & Node Deprecation](https://console-docs.gupshup.io/docs/journey-builder-platform-upgrade-node-deprecation.md)
- [JSON Handler instead of Code Node](https://console-docs.gupshup.io/docs/json-handler-instead-of-code-node.md)
- [Extracting and Manipulating Data Using Expression Library Functions Instead of Code Node](https://console-docs.gupshup.io/docs/extracting-and-manipulating-data-using-expression-library-functions-instead-of-code-node.md)
- [Journey Canvas Controls](https://console-docs.gupshup.io/docs/journey-canvas-controls.md)
- [Save, Deploy to Sandbox, and Go Live](https://console-docs.gupshup.io/docs/save-save-deploy.md): Save User Journeys, test selected journeys with WhatsApp sandbox testers, and deploy sandbox journeys to production in Bot Studio.
- [Block Templates](https://console-docs.gupshup.io/docs/block-templates.md)
- [Manage API](https://console-docs.gupshup.io/docs/manage-api.md)
- [Manage Variables](https://console-docs.gupshup.io/docs/manage-variables.md)
- [Bot Constants in JB](https://console-docs.gupshup.io/docs/bot-constants-in-jb.md)
- [Journey Settings](https://console-docs.gupshup.io/docs/journey-settings.md): Every User Journey has a dedicated settings which determines how the journey will be used by the bot. Journey Settings can be found inside the Design Canvas along with the Manage Variable and API…
- [Proactive Persistent Message (Sticky Journey Upgrade)](https://console-docs.gupshup.io/docs/proactive-persistent-message-sticky-journey-upgrade.md)
- [Test your Bot](https://console-docs.gupshup.io/docs/test-your-bot.md): Now you can Test your Bot on-the-go without the need to connect to Proxy or Webapp on different tabs.
- [Test Bot Widget on JB Canvas](https://console-docs.gupshup.io/docs/test-bot-widget-on-jb-canvas.md)
- [Controls on Bot Studio Canvas](https://console-docs.gupshup.io/docs/controls-on-bot-studio-canvas.md)
- [Multi-Journey - User Journeys](https://console-docs.gupshup.io/docs/multi-journey-user-journeys.md)
- [Default Journeys](https://console-docs.gupshup.io/docs/default-journeys.md)
- [Configuration Journey](https://console-docs.gupshup.io/docs/configuration-journey.md)
- [How to trigger a User Journey](https://console-docs.gupshup.io/docs/how-to-trigger-a-user-journey.md)
- [Campaign Journey](https://console-docs.gupshup.io/docs/campaign-journey.md)
- [Ad Journey](https://console-docs.gupshup.io/docs/ad-journey.md)
- [Starting Nodes](https://console-docs.gupshup.io/docs/starting-nodes.md)
- [Callback URL Event on Starting Node](https://console-docs.gupshup.io/docs/callback-url-event-on-starting-node.md)
- [AI Trigger Event](https://console-docs.gupshup.io/docs/ai-trigger.md)
- [Message Nodes](https://console-docs.gupshup.io/docs/message-nodes.md)
- [Starting Node](https://console-docs.gupshup.io/docs/starting-node.md): Starting Node is the default available node in all new journeys. The configuration of Starting Node triggers a journey based on the event received.
- [Text Node](https://console-docs.gupshup.io/docs/text-node.md)
- [Image Node](https://console-docs.gupshup.io/docs/image-node.md)
- [Reply Node](https://console-docs.gupshup.io/docs/reply-node.md)
- [Audio Node](https://console-docs.gupshup.io/docs/audio-node.md)
- [List Node](https://console-docs.gupshup.io/docs/list-node.md)
- [Enhanced List Node(Dynamic)](https://console-docs.gupshup.io/docs/enhanced-list-nodedynamic.md): Send Dynamic Sections and Rows above and beyond the Channel Limit using Bot Studios Enhanced List Node functionality.
- [Quick Reply](https://console-docs.gupshup.io/docs/quick-reply.md)
- [CTA URL Button Node](https://console-docs.gupshup.io/docs/cta-url-support-on-reply-button.md)
- [Stateful Buttons for List and Quick Replies](https://console-docs.gupshup.io/docs/stateful-buttons-for-static-button-based-nodes.md)
- [Carousels](https://console-docs.gupshup.io/docs/carousels.md)
- [WhatsApp Carousel Message Using the Send Message Node](https://console-docs.gupshup.io/docs/whatsapp-carousel-message-using-the-send-message-node.md)
- [Carousel & LTO Template](https://console-docs.gupshup.io/docs/carousel-and-lto-template-support-via-send-message-node.md): Carousel & LTO Template via Send Message Node. Available for JB Pro only.
- [Dynamic Carousel Node](https://console-docs.gupshup.io/docs/dynamic-carousel-node.md): Send Personalized cards in the carousel for each user based on the user preference or business suggestion.
- [Dynamic Carousel (CTA URL + QR)](https://console-docs.gupshup.io/docs/dynamic-carouselcta-url-qr.md)
- [Document Node](https://console-docs.gupshup.io/docs/document-node.md)
- [Custom Document Name](https://console-docs.gupshup.io/docs/custom-document-name.md)
- [Video Node](https://console-docs.gupshup.io/docs/video-node.md)
- [Message Template](https://console-docs.gupshup.io/docs/message-template.md)
- [Sticker Node](https://console-docs.gupshup.io/docs/sticker-node.md)
- [Send Location Node](https://console-docs.gupshup.io/docs/send-location-node.md)
- [Action Nodes](https://console-docs.gupshup.io/docs/action-nodes.md)
- [Wait for Event](https://console-docs.gupshup.io/docs/wait-for-event.md)
- [Condition Node](https://console-docs.gupshup.io/docs/condition-node.md)
- [Modify Variable Node](https://console-docs.gupshup.io/docs/modify-variable-node.md)
- [Expression Library in Journey builder Canvas](https://console-docs.gupshup.io/docs/expression-library-in-journey-builder-canvas.md)
- [List of Functions](https://console-docs.gupshup.io/docs/expression-library.md)
- [Functions from A - D](https://console-docs.gupshup.io/docs/functions-from-a-d.md)
- [Functions from E - H](https://console-docs.gupshup.io/docs/functions-from-e-h.md)
- [Functions from I - L](https://console-docs.gupshup.io/docs/functions-from-i-l.md)
- [Functions from M - Q](https://console-docs.gupshup.io/docs/functions-from-m-q.md)
- [Functions from R - U](https://console-docs.gupshup.io/docs/functions-from-r-u.md)
- [Functions from V - Z](https://console-docs.gupshup.io/docs/functions-from-v-z.md)
- [Operations](https://console-docs.gupshup.io/docs/adaptive-expressions.md)
- [API Node](https://console-docs.gupshup.io/docs/api-node.md)
- [API Timeout Default to 10 Secs](https://console-docs.gupshup.io/docs/api-timeout-default-to-10-secs.md)
- [API Node: HTTP Status Code Branching](https://console-docs.gupshup.io/docs/api-node-http-status-code-branching.md)
- [JSON Handler](https://console-docs.gupshup.io/docs/json-response-attribute-mapping-in-api-node.md)
- [Trigger Event Node](https://console-docs.gupshup.io/docs/trigger-event-node.md)
- [Call & Return Node](https://console-docs.gupshup.io/docs/call-return-node.md)
- [Agent Transfer Node](https://console-docs.gupshup.io/docs/agent-transfer-node.md)
- [Delay Node](https://console-docs.gupshup.io/docs/delay-node.md)
- [AI Node](https://console-docs.gupshup.io/docs/ai-node.md)
- [Goal Node](https://console-docs.gupshup.io/docs/goal-node-beta.md)
- [Customer 360 Node](https://console-docs.gupshup.io/docs/cdp-goal-node-beta.md)
- [Dynamic Image URL Node](https://console-docs.gupshup.io/docs/dynamic-image-url-node.md)
- [Code Node](https://console-docs.gupshup.io/docs/code-node.md): ****** THIS NODE IS DEPRECATED AND WILL NOT BE AVAILABLE IN BOT STUDIO *******
- [Clear Context Node (Gupshup Dev Access Only)](https://console-docs.gupshup.io/docs/clear-context-nodedev-mode-only.md)
- [Script Node](https://console-docs.gupshup.io/docs/script-node.md): Learn when to use the Script Node in Journey Builder V2, including supported use cases, runtime behavior, fallback behavior, library handling, and migration from Legacy Code Nodes.
- [How to use Script Node](https://console-docs.gupshup.io/docs/how-to-use-script-node.md)
- [Prompt Nodes](https://console-docs.gupshup.io/docs/prompts.md)
- [Free Text Node](https://console-docs.gupshup.io/docs/free-text-node.md)
- [Phone Node](https://console-docs.gupshup.io/docs/phone-node.md)
- [Email Node](https://console-docs.gupshup.io/docs/email-node.md)
- [Number Node](https://console-docs.gupshup.io/docs/number-node.md)
- [Date Node](https://console-docs.gupshup.io/docs/date-node.md)
- [Date Prompt Validation Enhancement](https://console-docs.gupshup.io/docs/date-prompt-validation-enhancement.md)
- [Location Request Node](https://console-docs.gupshup.io/docs/location-request-node.md)
- [Inactivity Nudge for Location Request Node](https://console-docs.gupshup.io/docs/inactivity-nudge-for-location-request-node.md)
- [Skip Node](https://console-docs.gupshup.io/docs/skip-node.md)
- [Timeout in Prompt Nodes](https://console-docs.gupshup.io/docs/timeout-in-prompt-nodes.md)
- [Address Node](https://console-docs.gupshup.io/docs/address-node.md)
- [RegEx Validation in Prompt Nodes](https://console-docs.gupshup.io/docs/regex-validation-in-prompt-nodes.md)
- [WhatsApp Flows - Static/Dynamic](https://console-docs.gupshup.io/docs/whatsapp-flows-static-2-way.md)
- [WhatsApp Flows - Dynamic](https://console-docs.gupshup.io/docs/whatsapp-flows-enhancement-dynamic-flow-support.md)
- [How to Create WhatsApp Static Flows](https://console-docs.gupshup.io/docs/how-to-create-whatsapp-static-flows.md): Creating a WhatsApp Static Flow involves several steps: designing the Flow JSON, setting up the journey, handling the response JSON, and triggering the flow from a user journey. Follow the steps…
- [Dashboard](https://console-docs.gupshup.io/docs/bot-analytics-dashboard.md)
- [Conversational Path](https://console-docs.gupshup.io/docs/bot-analytics-conversational-path.md)
- [Journey Tracking](https://console-docs.gupshup.io/docs/bot-analytics-journey-tracking.md)
- [Exit Nodes](https://console-docs.gupshup.io/docs/bot-analytics-exit-nodes.md)
- [AI Analytics](https://console-docs.gupshup.io/docs/ai-analytics.md)
- [Filters in Bot Analytics](https://console-docs.gupshup.io/docs/bot-analytics-filters.md)
- [Inline Analytics](https://console-docs.gupshup.io/docs/inline-analytics.md)
- [ACE & Agentic LLM Overview](https://console-docs.gupshup.io/docs/ace-agentic-llm-overview-copy.md)
- [Workspace](https://console-docs.gupshup.io/docs/creating-a-workspace.md)
- [Creating a Workspace](https://console-docs.gupshup.io/docs/creating-a-workspace-1.md)
- [Backward Compatibility for existing AI Journeys](https://console-docs.gupshup.io/docs/backward-compatibility-for-existing-ai-journeys.md)
- [Workspace Validation](https://console-docs.gupshup.io/docs/workspace-validation.md)
- [Intent & Entity](https://console-docs.gupshup.io/docs/intent-entity-new.md)
- [Intent Creation](https://console-docs.gupshup.io/docs/intent-creation.md)
- [Intent Description](https://console-docs.gupshup.io/docs/intent-description-1.md)
- [Entity Creation](https://console-docs.gupshup.io/docs/intent-description.md)
- [Entity Description](https://console-docs.gupshup.io/docs/entity-description-1.md)
- [Naming Guidelines for Intent & Entity](https://console-docs.gupshup.io/docs/entity-creation.md)
- [AI Enhanced Description Writing](https://console-docs.gupshup.io/docs/ai-enhanced-description-writing-1.md)
- [Content Training](https://console-docs.gupshup.io/docs/content-training.md)
- [Content Tags](https://console-docs.gupshup.io/docs/content-tags-1.md)
- [Website Training](https://console-docs.gupshup.io/docs/website-training.md)
- [Website Re-training Scheduler (Developer Mode)](https://console-docs.gupshup.io/docs/website-re-training-scheduler.md)
- [Catalog Training](https://console-docs.gupshup.io/docs/catalog-training-1.md)
- [Document Training](https://console-docs.gupshup.io/docs/document-training.md)
- [Text Training](https://console-docs.gupshup.io/docs/additional-training-data.md)
- [Content Untraining](https://console-docs.gupshup.io/docs/content-untraining.md)
- [Teach](https://console-docs.gupshup.io/docs/teach.md)
- [Teach CSV File](https://console-docs.gupshup.io/docs/teach-csv-file.md)
- [Teach Utterance Untraining](https://console-docs.gupshup.io/docs/teach-utterance-untraining.md)
- [Settings](https://console-docs.gupshup.io/docs/developer-settings.md)
- [Evaluate](https://console-docs.gupshup.io/docs/generate-qa.md)
- [AI Agents (Developer Mode)](https://console-docs.gupshup.io/docs/introducing-ai-agents.md)
- [Agent Personality (Developer Mode)](https://console-docs.gupshup.io/docs/agent-personality.md)
- [Skills (Developer Mode)](https://console-docs.gupshup.io/docs/skills.md)
- [Skill Prompt Enhancer (Developer Mode)](https://console-docs.gupshup.io/docs/prompt-enhancer.md)
- [Tools (Developer Mode)](https://console-docs.gupshup.io/docs/tools-beta.md)
- [Settings (Developer Mode)](https://console-docs.gupshup.io/docs/settings-beta.md)
- [AI Agent Guardrails (Developer Mode)](https://console-docs.gupshup.io/docs/ai-agent-guardrails.md)
- [Monitoring](https://console-docs.gupshup.io/docs/monitoring.md)
- [Workspace Audit](https://console-docs.gupshup.io/docs/workspace-audit.md)
- [LLM Consumption](https://console-docs.gupshup.io/docs/llm-consumption.md)
- [Goals](https://console-docs.gupshup.io/docs/goals.md)
- [Creating Goals](https://console-docs.gupshup.io/docs/creating-goals.md)
- [Implementing Goals](https://console-docs.gupshup.io/docs/implementing-goals.md)
- [Goal Analytics](https://console-docs.gupshup.io/docs/goal-analytics.md)
- [Ways to Use Goals](https://console-docs.gupshup.io/docs/ways-to-use-goals.md)
- [Lead Generation](https://console-docs.gupshup.io/docs/lead-generation-goal.md)
- [About Agent Assist](https://console-docs.gupshup.io/docs/about-agent-assist.md): Agent Assist is an omnichannel conversation platform that unifies messaging channels, streamlines customer support operations, and enhances agent productivity with powerful workflows and analytics.
- [Live Monitoring Dashboard: Real-Time Chat Analytics & Performance Insights](https://console-docs.gupshup.io/docs/live-monitoring-dashboard-20.md): Comprehensive guide to the live monitoring dashboard featuring real-time chat metrics, agent performance tracking, wait times analysis, and customer feedback insights for optimal customer support…
- [Exploring Insights & Exporting Raw Data](https://console-docs.gupshup.io/docs/exploring-insights-exporting-raw-data.md): Discover comprehensive analytics and data export capabilities with detailed insights into chat performance, agent productivity, team metrics, and customer feedback.
- [Insights: Chat Summary](https://console-docs.gupshup.io/docs/insights-chat-summary.md)
- [Underlying Raw Data for Chat Summary](https://console-docs.gupshup.io/docs/underlying-raw-data-for-chat-summary.md)
- [Insights: Agent Timesheet](https://console-docs.gupshup.io/docs/insights-agent-timesheet.md)
- [Insights: Agent Summary](https://console-docs.gupshup.io/docs/insights-agent-summary.md)
- [Insights: Team Summary](https://console-docs.gupshup.io/docs/insights-team-summary.md)
- [Insights: Customer Feedback Dashboard](https://console-docs.gupshup.io/docs/insights-customer-feedback-dashboard.md)
- [Chats](https://console-docs.gupshup.io/docs/chats.md): Streamline your customer support with our state-of-the-art chat inbox. Manage conversations efficiently with three organized sections designed to improve agent workflows and response times.
- [Efficient Chat Navigation for Different User Roles Through Views](https://console-docs.gupshup.io/docs/navigating-through-the-views.md): Learn how to navigate chat views efficiently across different user roles - admins, supervisors, and agents. Discover role-specific views and customization options for optimal chat management.
- [Streamlining Your Workflow with Bulk Actions](https://console-docs.gupshup.io/docs/streamlining-your-workflow-with-bulk-actions.md): Learn how to efficiently manage multiple chats using bulk actions including assignment, tagging, priority changes, resolution, private notes, and bulk replies to streamline your workflow.
- [Identifying Chat Channels with Ease](https://console-docs.gupshup.io/docs/identifying-chat-channels-with-ease.md)
- [Managing Chat Status for Effective Workflow](https://console-docs.gupshup.io/docs/managing-chat-status-for-effective-workflow.md): Learn about the eight chat status types in Agent Assist and how to use them effectively for streamlined workflow management and performance tracking.
- [Campaign and CTX Ad Preview](https://console-docs.gupshup.io/docs/campaign-and-ctx-ad-preview.md): Learn how to enable Campaign Context and Ad Preview features to provide agents with valuable customer interaction context and Click to Chat ad insights.
- [Downloading Chat Transcripts for Customer Conversations](https://console-docs.gupshup.io/docs/downloading-chat-transcripts-for-customer-conversations.md)
- [Simplify Your Search with Global Search](https://console-docs.gupshup.io/docs/simplify-your-search-with-global-search.md)
- [Sending Templates After the 24-Hour Window](https://console-docs.gupshup.io/docs/sending-templates-after-the-24-hour-window.md)
- [Settings](https://console-docs.gupshup.io/docs/settings.md): Comprehensive settings hub for configuring and optimizing your Agent Assist platform, including user management, automation, AI capabilities, and account controls.
- [User Management: Users](https://console-docs.gupshup.io/docs/user-management-teams-and-business-hours-configuration.md)
- [User Management: Teams](https://console-docs.gupshup.io/docs/teams.md)
- [User Management: Business Hours](https://console-docs.gupshup.io/docs/user-management-business-hours.md)
- [Chat Management: Assignment Rules](https://console-docs.gupshup.io/docs/chat-management-assignment-rules-chat-rules-slas-re-open-time.md)
- [Assignment Enhancements in Console 7.0](https://console-docs.gupshup.io/docs/assignment-20-covering-consultative-sales-usecases.md)
- [What happens if a chat doesn't match with any assignment rule?](https://console-docs.gupshup.io/docs/what-happens-if-a-chat-doesnt-match-with-any-assignment-rule.md)
- [Chat Management: Chat Rules](https://console-docs.gupshup.io/docs/chat-management-chat-rules.md)
- [Chat Management: SLA](https://console-docs.gupshup.io/docs/chat-management-sla.md)
- [Chat Management: Auto Closed time](https://console-docs.gupshup.io/docs/chat-management-re-open-time.md)
- [Response Management: Auto Replies & Customer Satisfaction](https://console-docs.gupshup.io/docs/response-management-auto-replies-customer-satisfaction.md)
- [Response Management: Customer Satisfaction](https://console-docs.gupshup.io/docs/response-management-customer-satisfaction.md)
- [AI Management (Alpha)](https://console-docs.gupshup.io/docs/ai-management-alpha.md)
- [Others: Views](https://console-docs.gupshup.io/docs/others.md)
- [Others: Webhooks](https://console-docs.gupshup.io/docs/webhook.md)
- [Others: Chat Fields](https://console-docs.gupshup.io/docs/others-chat-fields.md)
- [Others: Customer Fields](https://console-docs.gupshup.io/docs/others-customer-fields.md)
- [Others: Tags](https://console-docs.gupshup.io/docs/others-tags.md)
- [Others: Canned Responses](https://console-docs.gupshup.io/docs/others-canned-responses.md)
- [Others: Agent Status](https://console-docs.gupshup.io/docs/others-agent-status.md)
- [Sending Marketing Templates from Agent Assist](https://console-docs.gupshup.io/docs/sending-marketing-templates-from-agent-assist.md): Learn how to configure and enable agents to send WhatsApp-approved marketing templates to customers through Agent Assist, including setup, configuration, and usage instructions.
- [About WhatsApp](https://console-docs.gupshup.io/docs/about-whatsapp.md)
- [WhatsApp Business API](https://console-docs.gupshup.io/docs/whatsapp-business-api.md)
- [Inbound Messages and Events](https://console-docs.gupshup.io/docs/inbound-messages-and-events.md)
- [Before you begin](https://console-docs.gupshup.io/docs/before-you-begin.md)
- [Go Live with Instagram](https://console-docs.gupshup.io/docs/go-live-with-instagram.md)
- [Autoresponders](https://console-docs.gupshup.io/docs/instagram-autoresponders.md)
- [Ice Breakers](https://console-docs.gupshup.io/docs/instagram-ice-breakers.md)
- [Persistent Menu](https://console-docs.gupshup.io/docs/instagram-persistent-menu.md)
- [Unlinking your Instagram account](https://console-docs.gupshup.io/docs/unlinking-your-instagram-account.md)
- [Privacy Policy](https://console-docs.gupshup.io/docs/privacy-policy.md)
- [Web](https://console-docs.gupshup.io/docs/web.md)
- [Chat Aesthetics](https://console-docs.gupshup.io/docs/web-chat-aesthetics.md)
- [Greeting Message](https://console-docs.gupshup.io/docs/web-greeting-message.md)
- [Pre-Chat Form](https://console-docs.gupshup.io/docs/web-pre-chat-form.md)
- [Persistent Menu](https://console-docs.gupshup.io/docs/web-persistent-menu.md)
- [Chat Widget Functions](https://console-docs.gupshup.io/docs/web-chat-widget-functions.md)
- [Retain Customer Chat History](https://console-docs.gupshup.io/docs/web-retain-customer-chat-history.md)
- [Sync Browser Login with your Chat Widget](https://console-docs.gupshup.io/docs/web-sync-browser-login-with-chat-widget.md)
- [Security](https://console-docs.gupshup.io/docs/web-security.md)
- [Mobile SDKs (Beta)](https://console-docs.gupshup.io/docs/mobile-sdk.md)
- [Android Native](https://console-docs.gupshup.io/docs/android-native-sdk.md)
- [iOS Native](https://console-docs.gupshup.io/docs/ios-native-sdk.md)
- [React Native](https://console-docs.gupshup.io/docs/react-native-sdk.md)
- [About integrations](https://console-docs.gupshup.io/docs/about-integrations.md)
- [CleverTap Integration](https://console-docs.gupshup.io/docs/clevertap-integration.md): Enable CX experiences for your customers in Clevertap.
- [Moengage Integration](https://console-docs.gupshup.io/docs/moengage-integration.md): Enable CX experiences for your customers in Moengage.
- [Shopify Integration](https://console-docs.gupshup.io/docs/shopify-integration.md): Enhance Customer Engagement and Boost Sales with Gupshup's Shopify Integration
- [Bloomreach Integration](https://console-docs.gupshup.io/docs/bloomreach-integration.md): This document outlines the process for integrating Gupshup WhatsApp Messaging for Bloomreach. With this integration, businesses can send targeted WhatsApp messages to their customers directly from…
- [Custom Integrations](https://console-docs.gupshup.io/docs/custom-integrations.md)
- [Webhooks](https://console-docs.gupshup.io/docs/webhooks.md): New Webhooks section in integrations providing ability to send specific events to these webhooks.
- [About Personalize](https://console-docs.gupshup.io/docs/about-customer360.md)
- [Salient Features](https://console-docs.gupshup.io/docs/salient-features.md)
- [Personalize enabled Campaign Manager](https://console-docs.gupshup.io/docs/power-of-customer360-in-campaign-manager.md)
- [Custom events in Personalize](https://console-docs.gupshup.io/docs/custom-events-in-customer360.md)
- [Meta Ads to WhatsApp](https://console-docs.gupshup.io/docs/overview.md): (Each essential step has been explained in detail in their respective subsections)
- [Connecting FB Ad Account to Gupshup Ads Management](https://console-docs.gupshup.io/docs/conne.md)
- [Creating a CTWA Ad on Meta Ads Manager](https://console-docs.gupshup.io/docs/creating-a-ctwa-ad-on-meta-ads-manager.md): Meta's guide to creating CTWA ads: https://www.facebook.com/business/help/447934475640650?id=371525583593535
- [Creating a chatbot journey](https://console-docs.gupshup.io/docs/creating-a-chatbot-journey.md)
- [CTX Goal Nodes and Conversions API: Adding to the journey](https://console-docs.gupshup.io/docs/ctx-goal-nodes-adding-to-the-journey.md)
- [Connecting ad to bot in Gupshup Console](https://console-docs.gupshup.io/docs/connecting-ad-to-bot-in-gupshup-console.md)
- [Testing and CTWA go-live](https://console-docs.gupshup.io/docs/testing-and-ctwa-go-live.md)
- [Setting up Retargeting post go-live](https://console-docs.gupshup.io/docs/setting-up-retargeting-post-go-live.md)
- [Insights and Analytics](https://console-docs.gupshup.io/docs/insights-and-analytics.md): How to track performance of CTWA Campaigns and Ads
- [TikTok to WhatsApp](https://console-docs.gupshup.io/docs/tiktok-to-whatsapp.md)
- [Onboarding TikTok Ads Manager to Gupshup](https://console-docs.gupshup.io/docs/pre-requisites.md): Overview on the step-by-step process to onboard TTAM to Gupshup
- [Creating a Click-to-WhatsApp Ad on TTAM](https://console-docs.gupshup.io/docs/creating-a-click-to-whatsapp-ad-on-ttam.md)
- [Creating a TikTok-specific Bot Journey](https://console-docs.gupshup.io/docs/creating-a-tiktok-specific-bot-journey-copy.md)
- [Creating and Analysing a Click-to-WhatsApp Campaign](https://console-docs.gupshup.io/docs/creating-a-tiktok-specific-bot-journey.md)
- [Overview of Extensions](https://console-docs.gupshup.io/docs/extension.md)
- [Wallet Overview](https://console-docs.gupshup.io/docs/wallet-overview.md)

## Release Notes
- [Console 22.0: Release Notes](https://console-docs.gupshup.io/changelog/console-220-release-notes.md)
- [Console 21.0: Release Notes](https://console-docs.gupshup.io/changelog/console-210-release-notes.md)
- [Console 20.0: Release Notes](https://console-docs.gupshup.io/changelog/console-200-release-notes.md)
- [Console 19.0: Release Notes](https://console-docs.gupshup.io/changelog/console-190-release-notes.md)
- [Console 18.0: Release Notes](https://console-docs.gupshup.io/changelog/console-180-release-notes.md)
- [Console 17.0: Release Notes](https://console-docs.gupshup.io/changelog/console-170.md)
- [Console 16.0: Release Notes](https://console-docs.gupshup.io/changelog/16-0-release-notes.md)
- [Console 15.0: Release Notes](https://console-docs.gupshup.io/changelog/15-0-release-notes.md)
- [Console 14.0: Release Notes](https://console-docs.gupshup.io/changelog/console-14-release-notes.md)
- [Console 13.0: Release Notes](https://console-docs.gupshup.io/changelog/console-13-release-notes.md)